This Privacy Policy describes how StepUp Carts d/b/a https://stepupcarts.com (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, submit forms, communicate with us, or use our services.
By using this website, you consent to the data practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Business name and store details
Order, inquiry, or demo request information
Any information you submit through forms, emails, or other communications
We may also collect non-personal information automatically, such as browser type, device information, pages visited, and general usage data through cookies and tracking technologies.
We use the information we collect for legitimate business purposes, including to:
Respond to inquiries and requests
Process orders, contracts, invoices, and payments
Provide order confirmations and status updates
Schedule appointments and product demonstrations
Send service-related communications
Improve our website, products, and customer experience
Send product updates, announcements, and promotional communications only if you opt in
We do not use your personal information for purposes other than those described in this Privacy Policy.
By submitting your phone number through our website forms or other communication channels, you may opt in to receive SMS (text) messages from StepUp Carts.
SMS consent is obtained only when users voluntarily provide their phone number and agree to receive messages. Text messages may include:
Order confirmations and status updates
Appointment confirmations and reminders
Follow-ups related to demos or inquiries
Product updates and promotional messages (only if you opt in)
Message frequency may vary based on your interaction with us. Consent to receive SMS messages is not a condition of purchase.
You may opt out of SMS messages at any time by replying STOP to any message.
For help, reply HELP or contact us at [email protected].
Message and data rates may apply depending on your mobile carrier and service plan.
Mobile carriers are not liable for delayed or undelivered messages.
Our website, services, and SMS communications are intended for individuals 18 years of age or older. By providing your information or opting in to SMS communications, you confirm that you are at least 18 years old.
We may use cookies and similar tracking technologies to improve website functionality, analyze traffic, and enhance user experience. You may adjust your browser settings to refuse cookies; however, some features of the site may not function properly as a result.
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Access to personal data is limited to authorized personnel and trusted service providers who require the information to perform services on our behalf. While no method of transmission over the internet is completely secure, we follow industry-standard practices to safeguard your data.
We do not sell, rent, or share mobile phone numbers with third parties for marketing or promotional purposes.
Mobile information collected for SMS communications is used solely for the purposes described in this Privacy Policy. Any service providers that assist us in delivering communications are contractually required to protect your information and may not use it for their own purposes.
We may use third-party tools or service providers to operate our website, process payments, deliver communications, or analyze performance. These third parties are only given access to information necessary to perform their services and are required to protect your data.
You may request to access, update, or delete your personal information by contacting us at [email protected]. You may also opt out of marketing communications at any time by following the instructions provided in those communications.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://stepupcarts.com
